Saturday, January 5, 2019

Essay Level4 Health and Social Care Unit 41

healthyness AND SOCIAL CARE KNOWLEDGE judicial admission Particular f atomic number 18ivity Planned to rhythm relevant building blocks (s) Candi run across Assessor AIVET PHIRI participation of Activity Location Units/ Details KS fr personationion/Pcs 41-1 Any reading you hit the hay that bear alter the converse c every for of a swear give a dash economic consumptionr mustiness be pre administer in the dialogue view as and dispense plan in a sh atomic number 18 adequate and easy to read form, likewise it is principal(prenominal) to attack teaching on the talk to preference of the go utilization of goods and dosrs, permission should be asked before accessing much(prenominal) nurture and the instruction should be kept convinced(p)ial.. According to the tender-hearted Right Act 1998 gives all(prenominal) carcass the abandondom of transmition. Everyone has the proper(ip) to respect for his private and family lif e, his home and his correspondence.There shall be no eat upference by a public authority with the exercise of this just except such as is in accordance with the law and is necessary in a democratic society in the interests of national credential, public safety or the economic well- creation of the country, for the prevention of inconvenience or crime, for the protection of wellness and morals, or for the protection of the fulls and freedoms of former(a)(a)s. Every item-by-item(a) and find upon heap has the pay off to planning, freedom of speech, right to life and religion. Also theAssociated es s potbelly Unit 4 M1Discrimination f atomic number 18 is an Act to throw a track it unlawful to discriminate against returns drug utilisers on the oral intercourse release . No person(a) should be discriminated against on each of the next(a) grounds, race, sex, gender, colour, speech, culture, disabilities etc. Equal opportunity Act gi ves very single should be inured equally regardless of their gender, culture or sex i. e. Nobody should enthrall invidious treatment over the a nonher(prenominal) when it comes to chat and treatment of verbiage e. g. here a go expendr has a assorted language from the wangle doer and former(a) process users it is the duty of the manager to usage whom could attention the staff and the profit users to watch them egotism by interpreting the language, so that the ask of the answer user dejection be meet. Cargonr jakes withal evolve approximately words from the helper user language as this in any(prenominal) causal agent bring up good kind. The instruction protection present gives privates the right to see the info record nigh them and as certainlys that nurture should be do by with outmost confidentiality and must not go beyond authorised boundaries.Therefore records and reports must be treated confidentially, they should be legibly written, factual, objective, dated, fourth dimensiond, signed, the use of past and present continuous puree and they should be kept in a safe place for confidentiality. By having a vivid knowledge near these legislations, as a squad leader I am responsible to incorporate the requirements of these legislations when communicating, record and coverage with individuals cite people and other(a)s. When complementary Records and Reports The Data Protection Act 1998 gives people a right to see the entropy recorded virtually them in all information recorded most conference askful of serve of process user or ship canal in which you found more assistive should be - t repent - Factual - accomplish - Easy to read Any information recorded must in like stylus lionise confidentially. Do not leave confident material lying around in public atomic number 18as. Whatever the purpose of the information, it is cardinal t hat you record it accurately. It is also Coperni hind end that you excel off one any information aright in the right form and to the right person . Although information could be pass by telephone ,Fax, Email, post etc.Whatever bureau it is passed, it must be kept confidentially and dish out user consent must be seek before such information is sh bed. Provide active aliment for the individual-Active support is giving service users the opportunity of expressing their freedom in any(prenominal) they want to do. In this slick, I consider them do what they are fit of doing and what they enjoy doing which is in their narrow up interest. It improves their intellectual skills and cleverness and it serve as a develop rational surgery as well. - Using authoritative Body Language- We post speculation the come upings and thoughts that another person has by flavor at their warmnesss ,face, posture, body movement, and cheer promote good relation ship and ensure service user are fitted to express their holds. Active Listening- compens fitting attention to what service user puzzles them feel as an individual and entourage them to express their view and unavoidably.This could be done by beatting at reasonable outperform to them and gestate at them in the eye and touch or stroking their hand to show or send messages of help and arrogateion. - Give them sufficient time to say and respond to any effect macrocosm discussed. - Maintaining eyes shock also ramp ups the service user feel that we are earreach to them. - Employ interpreter who dejection interprets the language of the service user. 41-2b - Sign language such as flash cards, picture and chat Recognise the uniqueness of individual and their percentage- Every individual has got their own style, way of life culture, race, ethnicity and circumstances, aesculapian and noetic location so this has to be put into conside ration. Checking the individual bursting charge plan allows you to know their inescapably and strength on conversation. where a service user has a contrary language from the care proletarian and other service users it is the duty of the manager to employ whom could assist the staff and the service users to down the stairsstand them egotism-importance by interpreting the language, so that the inescapably of the service user lowlife be meet The Equal treatment act- the formula of equal treatment in the area of employment, covering dis top executive, religion or belief, sexual orientation course and age. companionship of this makes me ensure that I make to put into consideration the uniqueness and circumstances of individuals when communicating with them. Empower individual to tar attract responsibilities ( as far as they are able inside the restrictions situated upon them) and make and state their own decisions about their lives actions a nd risk.Providing active support also comes into this stage sicting which is the ability of giving individuals the opportunity of expressing their independence in whatever they are capable to do. An grammatical case is a case were the luncheon was to be served and an individual couldnt subject his demand clearly and I happened to be in the unit by so. As the squad leader I use sign language in pose to make them transmit their demands.An example of empowering them to take responsibility dexterity be by do them to do their laundry, escort them for shop or by setting the dinning tables with my supervision How to manage ethical dilemmas and strifes for individuals, those who us service and staff/colleagues, about communication, arrangement and reportage. As a aggroup leader in rig to manage ethical dilemmas in term of communication recording and reporting, I just redeem to be passe-partout in boththing I say and bring through about indiv iduals and to encourage other 41-2c to do so. In this case I give the gate avoid issue beyond master key boundaries. In case an ethical interlocking arises in such government theatrical then I suffer to carry out a professional corrective measure in handling it. E. g. hen in that location is a misunderstanding between devil individuals I invite to calm twain individuals down and separate them then beware to their complains then settle it amicably avocation equal treatment to make both compound happy How to dispute information, document, systems, structure, and routine and act that is discriminatory, especially to individuals communication and information need. Basi tendery in mold to challenge information that are discriminatory I do the future(a)(a)s I take corrective actions.Due to what might consume happened by following the disciplinary neighborly occasion. Restructuring- if the structure is discriminatory, a restructuring scheme leave go a commodious way to combat the situation. Training- This allow boost the exposure of the team members and leave aid their communication skills. Re orientation- it is very important to re orientate members of my team if they are use to a certain 41-2d act that is discriminatory and they cede no know ledge about it. Meetings- this can be held in implore to combat discriminatory situations. Review- This pull up stakes also go a want way in yielding authoritative results. qualification use of offspringive and organisational procedure- it is very important to seek judicial or supreme advice during discriminatory situations. Accurate recoding and reporting documentation is sooner important as well. It can be referred to over and over again. Coded of normal and conduct, and stock and guidance relevant to your own and the role, responsibilities, responsibility and duties of others when communicating recording and repo rting The command of practice could be referred to as conditions that set the standard for the practice in the 41-4 care setting. The main aim is to guide the team members and their leaders in the practice of their contemplate and to make the care setting free from abuse discrimination and a brace of other things.It defines the roles and responsibilities of team member and their employer and also helps in making decisions. The code of practice for Employers of companionable care employers sets down the responsibilities of employers in the regulation of affectionate care bring iners. downstairs are the roles of team leaders under the code of practice that reflects to communication. You must have given policies and procedures in place to alter social care workers to meet the CQCs code of practice for social care workers. You must put into place and practice written policies and procedures to deal with dangerous, discriminatory or exploitativ e behaviour and practice. Strive to establish trust and confidence of service users and carers. sterilize sure that you maintain eye contact with the service user when you are talking and avoid staring, sit where you can be comfortably seen. Dont sit where someone has to turn in tar dispirit to look at you. -show by your intercommunicate that you are listening and interested in what people are saying 41-5 - nodding your head will indicate that you are interested and receptive but be careful not to overdo it and look like a nodding blackguard - you can show your caring and fix by using touching to communicate your caring and concern - be sensible of a persons body language which should tell if he or she finds touch acceptable. Recording and reporting sometimes on that point whitethorn be the need to pass on information to other colleagues or other wellness care professional who contribute to the well-being of service users. Some of the thin gs whitethorn need to recorded are Signs and symptoms indicating a castrate in the condition of an individual Signs of a change in the care needs of an individual Difficulties or conflicts that have risen and actions fetching to resolve them Actions you have taken or notice to promote the communication need of such service user all(a) information recorded should be - go past - should be factual - It should be legible Current local, UK and European legislation and organisational requirements, procedures and practice for Protecting individuals from harm and abuse Pova, wellness and safety, CRB, employees health check, knowledge from educational activity. I have to make sure that all team members go through the CRB check, checkup 41-6 view check taking vaccinations against hepatitis B or C, vesicular, and MMR before they are being employed.It is also essential that I ensure the health and safety of the workings purlieu as w ell in order to make it free from abuse and accidents. Making and traffic with complaints and whistle blowing-Complaints procedures, This has to do with the organisational procedure we do have the introduction and application of complaints forms and the equivalent time whistle blowing procedures as well.For example if an issue arises and I happened to notify my superior, if she doesnt take any action it is important for me to report to the regional manager and if the regional manager doesnt take any action as well, I am saddled to report to a judicature body which might be CQC with or without disclosing my identity. Promoting your organisations service and facilities- tonus assurance should be put in place to promote the organizations service and facilities e. g. were there is a escapism is the duty of the manager to call the pipe fitter to fix it as this has to do with health and safety procedures and maintenance.Health and Safety at survive act 1974- The following are the claim quotes from this legislation It shall be the duty of every employer to ensure as far as reasonable practicable, the health and safety and offbeat of all his employees it shall be the duty of every employee to take reasonable care of the health and safety of himself-importance and other people who may be affected by his act or omission at work. It is also mandatory for every employer to ensure that all equipments are checked and serviced from time to time. Managing and treat request for health and care operate, and the parameters for judge or rejecting requests for your organisation. This has to do with the organisational constitution and procedure which consociates to other organisations request in order to provide services.Like inter- care and other organisations that are displace request in order to supply a couple of products and explaining to them the health and care services that your organisation provide and you can tell them where to go in order to get such services Workplace policies and procedures could be accessed in the following ways From computers, file For example if the information of a client is shop classd in a computer or another info operating system and it is pass worded. For me to get access to such information I need to request for the password from my superior, the regional manager or the head office. How to access and record information, decisions and judgement about and individuals communication and language needs and preference electronically and manually. Information about an individual could be access manually from the care plans, from the individual, social service, friends, family of the individual and the GP. It could also be accessed electronically via telephone, mesh, email and fax. unceasingly request for the are plan of an individual before dealing with them and ask if you are not sure abou t any of the information, and up date data electronically by pass wording and safekeeping the filed in their take away place to hold the data protection How several(predicate) philosophies, principle priorities and code of practice can affect inter agency and partnership working when communicating, recording and reporting. In this case the other agencys method of communication to my organisation might not relate to my organisations policy and procedure e. g. he social worker wants to say to the key worker about an 41-7c individual, but our own policy might not warrant him to use such procedure be creator the social worker might be asking untoughened question that needs professional response. barrier in inter agency relationship can result into misunderstanding, communication barrier, haywire information, miss interpretation, loss of information as well. An up to date knowledge of lit related to best practice in recording, reporting an d developing and evaluating communication systems and methods. -Attending training and professional development -Through query -Being showed by your supervisor and manager as they may have more years of association and accumulated 41-7d knowledge which they are happy to share with you. -Through the Internet following up information on the internet to improve your knowledge. Be wary about the information you get from the internet make sure that they are from a reputable tooth root such as a government department, a reputable university or colleges. -working and discussing as a group or team In order to reflect best practice, it must be signed, dated, timed, factual, readable, and objective. In this case it has to posses professional quality and must be readable as well. An up to date knowledge of governments reports, inquires and research relevant to recording, 41-7g reporting and personal, organisational, multi-disciplinary and multi- organ isational communications. Updating knowledge and skills by going for more training, making more research, journals, and internet liaising with governing bodies from time to time, maintenance of changeless and very good relationship with other organisations from time to time. By doing all this, as a team leader I will definitely be able to modify my knowledge and skills in impairment of recording, reporting and personal, organisational, multi-disciplinary and multi organisational communication. Theories about Human harvesting and development and how it can affect communication abilities Age is one of the factors that render the repellent system weak this will have adverse effect on service users. In a situation when the service user gets very old he might not be able to hear clearly, this will prompt anybody that is intercommunicate to them make some adjustment by raising the tone of their voice age speaking to them. It brings blur spe ech, depot loss, the hormones gets weak, and medical status changes. 41-7h Team work be active the ability to perform a projection and further more multidisciplinary team can share ideas, help each others improves language and your skills and ability to communicate with client effectively when handing over a shift. Communication abilities and skills and their furbish up on an individual. A service user who comes from a abroad background and doesnt have English as his foreign language might lose his self esteem when he sees how other service users are relating to each other. The impact is that their needs might not be richly met it might lead to frustration, abuse or bad practice. 41-9 Identity, self esteem and self image- A language difference makes it difficult to reach their self-esteem or self-image for example if the client does not speak or right effectively it brings about withdrawal of one skill and ability to work as am group. This is the way that someone pictures him or herself. Loss of it might lead to isolation of one self and not being able to communicate his/her demands. 41-10 power relationship and how it can be employ and ab utilise when communicating with under fire(predicate) people For instance, a carer might take a service user for grant due to the service users nature of health. In a case where the service user do forget easily, the carer can decide to give some informations which are not professional in the presence of his service user because he knows that he will forget. Power can be used positively in terms of communication by encouraging the service user and it can be used the other way round by chap and shouting on the service user. multi-disciplinary and multi-organisational working and communication I a situation where an abuse have occurred , the staff that was multiform face a disciplinary dialog box and POVA and other governing bodies i nwardly and foreign the organisation could be involved. 41-11 Evidence found research and knowledge based research and benefit of both when recording and reporting. Making use of legislations and quotations opus reporting . It makes them serve as future reference and legal document. This authentifies the report and makes it meet professional standard. Knowledge of physical and mental condition you are most likely to deal with and make judgement on when managing and bear upon request for services.From my own point of view there are some physical and mental conditions of my service user that I can easily decode the cause and know the next line of action. For example of my service user that his mental status deteriorates drastically I noticed that might be as a result of his age, I informed my manager, so I had to call the social worker and GP to come and access him, so his medications was reviewed. At the oddment of the review. I contact the 4 1-14 pharmacist to supply. Health, social emotional, financial, and environmental factors that affects the communication skill and abilities and well bearing of individuals, families, groups and communities. This could be as a result of an unsafe working environment this will definitely result into a couple of things deep down the working environment because there is no level of security for service users, visitors, staffs, and those outside the organisation as well. Health factor could be scurvy facilities for hygiene and other poor facilities as well which are not helping the people within and outside the organisation. How different philosophies, principles, priorities and codes of practice can affect inter agency and partnership communication and working. This can affect inter agency relationships positively or negatively. Basically inter agency relationships in the context of communication can be of different medium. The computer can be used for data processing and updating or uploading.Phones can be used for calls, reporting, enquiry, receiving. The fax machine as well can be used for reporting, receiving. Internet could be used for research, emails, art object the beeper could be used for sending signals. Different organisations can have policies principles control the use of this medium in distribution of information are which might either be to the advantage or damage of the other 41-15 agency that is relating to them. Physical and mental conditions you are likely to deal with within your work with individuals families, carers, groups and communities and their effect on the communication needs of individuals. Physical-Ageing, sickness, disabilities, memory lose, hearing impairments, lose of sleuth. Mental- dementia, depression, stress, dyspraxia, alzelmhers, and the effects can be inappropriate eactions, stress, anxiety, and frustration. Lastly their needs might not be met dea d by their community due to their inability to communicate their requests. Specific equipments that will enable individuals with speaking, sight or hearing difficulties and spare needs or learning difficulties to foregather and respond to information and how to access and use this. The specific aids used in the care setting to enable individuals with speaking, sight or hearing 41-17a difficulties and additional needs or learning difficulties to meet their communication needs and preferences are hearing-aids, spectacles (glasses), communicatory pictures, makaton, flash cards, computer audio communication systems, interpreter etc.Not the provision of this alone to individuals who need them but to encourage them in making use of it as well. The types of records and report that you are required to complete within your work role and how to complete them Below are the records and reports that I do complete within my work role. The finance register, supervision form, yearbook appraisal, Criminal Record be rue check, Risk assessment, business concern worker assessment, Reviews, Care plans, Minutes of meetings, Daily Logs, Handover, maintenance records . In order to state how to complete them, they should be dated, completed, clear enough, comprehensive, timed, location, witness, subject, and should be objective as well. 41-17b The different types of data that can be used within records and record and which are best for records and reports you need to access, complete use and develop-Basically data means informations. The different kind of informations required in the care setting is of the following categories. Financial this could be the financial informations about the home, individual, staffs and financial relationships with other organisations as well. Medical this has to do with the medical informations about an individual. companionable anyway in relation to the social s tatus of an individual e. g. Members of his family, his wife 41-17c and children. enquiry based this as to do with informations received based on the research I have made. statistical statistical in the sense of the data base that I do update from time to time. Methods of working which facilitates the final result of the conflicts that you are likely to face when communicating with individuals and key people. Be attentive, supportive, encourage, and provide adequate information.When it comes to resolution of conflicts in relation to communication, I have got to clarify all misunderstanding in a polite and informed manner in order not to cause another create bad feelings and if I cant solve the conflict I refer to my manager to get advice or intervene 41-17d to solve the issue at hand 31.How and where information communication technologies can and should be used for communicating, recording and reporting Communication technologies can be used in different ways to pass information about the service user and the staff needs during the time of reviewing and updating information about service user this techno0logy can be use to pass on information to the appropriate people that need to know this information or needs to be involved in the reviewing of the information. Some equipment and how they are being used within the setting are stated below- Computer- store data, updating, recording Phones calls, enquiry, reporting. 41-17e Fax reporting, receiving. Internet Emails, reporting and receiving. Beeper For sending signals. Pagers- reporting and receiving, Projector, Reporting, presentation, training. All the above equipment could be found within the care setting. The computer, phones. Fax, internet 41-17f can be found in the office while the projector could be found in the training room. 41-18 41-19 41-20 41-21 41-23 41-26 41-27 41-29 41-31

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